Frequently Asked Questions
What services do you provide?
We specialize in delivering gas refills directly from our stock points to customers' locations. We handle LPG cylinders, commercial gas supplies, and industrial gas requirements with delivery service.
What areas do you serve?
We currently serve Hydeabad. You can check if your location is within our delivery zone by entering your address on our website or calling our customer service team.
What types of gas cylinders do you deliver?
- Domestic LPG cylinders (5kg, 14.2kg, 19kg)
- Commercial LPG cylinders (35kg, 47.5kg)
- Specialty gases as per customer requirements
How can I place an order?
You can place orders through:
- Our mobile app
- Website online ordering system
- Phone call to our customer service
What information do I need to provide when ordering?
- Your complete delivery address
- Contact number
- Type and size of gas cylinder required
- Preferred delivery time slot
- Any specific delivery instructions
Can I schedule advance bookings?
Yes, you can schedule deliveries up to 7 days in advance. This helps ensure availability and your preferred time slot.
Do you provide same-day delivery?
Yes, same-day delivery is available if you place your order before 2:00 PM and cylinders are available in stock at the nearest distribution point.
What if I'm not available during delivery?
You can:
- Authorize someone else to receive the delivery
- Provide specific instructions for safe placement
- Reschedule delivery for a convenient time
- Some locations may offer secure drop-off options
