Privacy Policy for Gaswale.com

Effective Date: 01st April 2025

1. General

Meta Gas Innovations Pvt Ltd (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit Gaswale.com (the “Website” or “Platform”) and use our services to trade LPG and other industrial gases along with allied services.

By using Gaswale.com, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal & Business Information

During registration and use of our services, we may collect:

• Name, email address, phone number, and business details.
• Address, GSTIN, and licensing details (for businesses trading LPG and industrial gases).
• Payment and transaction details for purchases made on the platform.

2.2 Usage Information

• Log details such as IP address, device type, browser type, pages visited, and timestamps.
• Platform interactions such as order history, messages, and support queries.

2.3 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze trends, and improve our services. Users can manage cookie preferences through browser settings.

3. How We Use Your Information

We use the collected data to:

• Facilitate transactions between buyers and sellers.
• Process payments and provide order fulfillment support.
• Enhance platform security and detect fraud.
• Send notifications about service updates, offers, and regulatory changes.
• Comply with legal and regulatory requirements.

4. Information Sharing & Disclosure

We do not sell your personal or business data. However, we may share data in the following circumstances:

• With service providers: Logistics partners, payment processors, and IT service providers who help us run the marketplace.
• Legal requirements: If required by law enforcement, government agencies, or as part of a legal dispute.
• Business Transfers: If Gaswale.com undergoes a merger, acquisition, or sale of assets.

5. Data Security & Retention

We implement industry-standard security measures to protect your data. Your account credentials are encrypted, and payments are processed through secure gateways.

We retain your information for as long as necessary to provide services and fulfill legal obligations.

6. User Rights & Choices

• Access & Update: Users can review and update their profile information from their account settings.
• Data Deletion: Users may request account deletion by contacting support@gaswale.com.
• Marketing Preferences: Users can opt out of marketing emails via the unsubscribe option.

7. Third-Party Links

Gaswale.com may contain links to third-party websites. We are not responsible for their privacy practices, and users should review their respective privacy policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes via email or a website notice. Continued use of Gaswale.com after changes constitutes acceptance of the revised policy.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@gaswale.com